Description:
Avanto Colombia SAS is a growing company dedicated to back-office data processing and capture, focusing on guiding our clients in the furniture industry into the modern era by eliminating inefficient processes using our platforms. We provide services to clients throughout the UnitedStates and are looking to establish a new office in Colombia and expand to other countries in Central and South America. Our employees will be part of a dynamic, high-growth company immensely focused on the success of our employees and clients.
We are seeking an energetic, entrepreneurial, and motivated individual for a position as an order processor to work and collaborate in the growth of our company.
Responsibilities:
- Obtaining freight and product quotes
- Requesting material samples
- Booking product and materials
- Submitting labor requests
- Following up with suppliers
- Obtaining information and tracking orders
- Submitting money advances
- Maintaining an order status sheet
- Creating a document folder for the operations department
- Coordinating order activities
- Maintaining and updating the order schedule
- Monitoring progress and communicating with the related work team(s)
Requirements:
- Detail-oriented and focused on achieving results.
- Good communication skills with clients, work teams, and interested parties.
- Focus on a steady flow of communication to provide excellent customer service.
- Able to work in a fast-paced, high-pressure, customer-centered environment.
- Customer-focused mindset.
- Excellent customer service.
- Knowledge of flowcharts, documentation, and reports, etc.
- Knowledge of related software tools.
- Teamwork.
- Able to work on multiple tasks, prioritizing by importance.
- Able to manage details accurately in a constantly changing environment.
- Dynamic, organized, and focused on their role.
- English B2 - C1.
